Dear Valued Customer,
There has been a serious ransomware outbreak affecting Windows OS. This ransomware is severe and needs urgent attention.
Wiki : Microsoft Link
Name: Ransom.Wannacry / Ransom.CryptXXX / Trojan.Gen.8!Cloud / Trojan.Gen.2
Type: Virus - Ransomware
Severity: Critical - Urgently patch
Impact: It will encrypt users data and denies access. Requires payment to decrypt the user data.
How it spread: Over the network using a flaw in the Windows SMB Server.
HOW TO FIX
Please apply the following patches according to your Windows version for permanent fix.
Microsoft Security Bulletin MS17-010 - Critical
TEMPORARY WORKAROUNDS / PREVENTION
The following workarounds maybe helpful: Disable SMBv1
- For Windows Vista and later : Click Here
- For Windows 8.1 or Windows Server 2012 R2 and later: Click here
NETONBOARD MANAGED SUPPORT SERVICES
If your servers are part of our Managed Support Services, we will assist to apply the patch on your servers. Kindly provide us the following:
- Date (to apply patch):
- Time (to apply patch):
- Server IP:
- Updated Username and Password:
* Please take note that there will be downtime as the servers requires reboot.
**Also please check if the patches are compatible with your application.
NON NETONBOARD MANAGED SUPPORT SERVICES
If your servers are not part of our Managed Support Services, we may urge you to perform the above fix action accordingly. In the event of you may require our assistance to perform such action, you may subscribe for our one time managed support service whereby we will assist to apply the patch to your server for one time.
Thank you !
Technical Support Team
Net Onboard Sdn Bhd