Dear Valued Customer,
FYI, we will schedule a migration towards all the servers that located in hypervisor host labelled as cloudserver09.es2u.com & cloudserver10.es2u.com. This is compulsory as the affected hypervisor is soon to be retired.
Client that involved in this migration will be contacted in a separate email for the details of the migration process.
Start Date : 12 Aug 2016
End Date : Until all servers being migrated
Start Time : 12.00AM
End Time : 6.00AM
Downtime : 1 to 2 hour for each server
Server Effected : All the Cloud server client that hosted their service under cloudserver09.es2u.com & cloudserver10.es2u.com
1. During the migration excersice, every each of the affected server need to be turned off as to allow the process to be executed. The downtime estimated between 1 - 2 hours.
2. The IP Address for your Proxmox WebGUI will be changed upon the completion of the migration process.
3. You will be given a new set of login details to access your Proxmox WebGUI.
If you do have any inquiries regarding this maintenance, please contact us by raising a Support Ticket via http://www.supportchain.com/index.php?/Tickets/Submit or sent an email to us at email@example.com. Kindly specify your domain/IP and detail steps as to produce the error as to speed up the troubleshooting process.
Technical Support Team
Net Onboard Sdn Bhd