Issue
Unable to Remote Desktop to the Windows Cloud server to manage it
Symptoms
Receive Windows Cloud Server info but have no idea on how to proceed
further.
Cause
Lack of knowledge in accessing to RDP to manage the Windows Cloud
Server
Workaround
...
Issue
Install SmarterMail 7.x into your Windows Cloud Server
Symptoms
None
Cause
None
Workaround
SmarterMail requires the Microsoft .Net Framework 3.5 in order to
function properly. The automated installation utility will install the
.Net Framework...
ISSUE
Prevent DNS Amplification Attack
SYMPTOMS
None
CAUSE
None
WORKAROUND
-----------------------------
For Windows Server:
-----------------------------
1. Login to the DNS server, update the preferred DNS to 208.67.222.222
"># INHIBIT ALL R...
Issue Unable to disable task offload in registry editor Symptoms Network performance in your VDS slows down Cause None Workaround STEP 1: Go to Run and type "regedit" STEP 2: A registry windows will appear and go to the following pa...
Issue The existing DNS Server need to be retired / upgraded Symptoms None Cause The existing DNS Server reached the retirement age / unable to serve the current load. Workaround STEP 1: Stop the DNS Server service on both DNS servers. STEP 2: ...
Issue
Unsure on how to perform backup for you hard drive using Todo Backup
application
Symptoms
None
Cause
Lack of knowledge on performing the backup using Todo Backup
application
Workaround
STEP 1: Download the Todo Backup Installer from
http://ww...
Follow these steps to review your spam settings:
* Log in to SmarterMail as the system administrator.
* Click the SECURITY icon.
* Click ANTISPAM ADMINISTRATION in the navigation pane.
* Click SPAM CHECKS tab.
We recommend using increments o...
Issue Update / change the current RDP access credentials. Symptoms None Cause None Workaround STEP 1: Login into the server with administrative level privileges. STEP 2:
Click on "Start", "Administrative Tools", then &quo...
