Knowledgebase: Helm CP (Windows hosting)
I can't download a non html file that I have uploaded
Posted by YF Lee on 02 February 2009 02:15 PM
Uploaded a non html file called .cdr/.cda/.3gpp but unable to download.
Could be due to the Web server does not recognise such file type.
STEP 1: Kindly login to your Helm control panel. eg: http://cp.yourdomainname.com
STEP 2: Click on Domains
STEP 3: Click on your domain
STEP 4: Click on MIME Types
STEP 5: Add a new MIME type. Alternatively you can compress the file to *.zip format or rename the file to .zip extention which is commonly recognized by the server.
If you are unable to perform the steps, kindly submit ticket to our Support Team with your hosting login details.