Do not know on how to use system to auto-reply your email sender whenever receive an email.
eg. for Vacation AutoReply or Receipt Acknowledgement.
Lack of knowledge on managing email auto responders.
Watch Video Tutorial Link: http://www.cpanel.net/media/tutorials/autores.htm
STEP 1: Login to your CPanel
STEP 2: Click onto the Auto Responders link from the Email column
STEP 3: Click Add Auto-responder to create a new auto-responder
STEP 4: At the Email column, key in the email address of the sender.
STEP 5: Insert the Name you wish to display.
STEP 6: The Subject field is the subject of the email.
STEP 7: The HTML Message checkbox allows you to include html tags inside of your reply.
STEP 8: The Body textbox is where your response should go.
STEP 9: Click on Create/Modify button.
If the problem still persist, kindly issue a ticket to Support Team by providing us your hosting login details.