Knowledgebase: Client Area
Reviewing emails sent to you in NetOnboard Billing System
Posted by - NA - on 03 August 2010 05:31 PM
Issue

I want to view the emails you had sent to me.


Symptoms

You do not receive email from us.


Cause

The email may be under your junk folder.


Workaround

You may check the list of emails by logging in to your account with us via WHMCS (Billing System). Kindly follow below steps:

STEP 1: Go to http://billing.netonboard.com

STEP 2: Under Client Login, enter the username and password

STEP 3: Click Login

STEP 4: Click My Emails
           
  - This will display all emails that had been sent to you by the Billing System.

STEP 5: Click on your preferred email subject to view the email contents.


Additional Information

If you wish to view your inquiry / ticket sent via www.supportchain, please refer here for the Ticket Submission Guideline.



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