Knowledgebase: Billing Related
To retrieve the Unpaid Invoices or Past Invoices
Posted by - NA - on 29 July 2010 03:18 PM

Issue

Wish to check the current and previous invoices for past purchase or upcoming renewal


Symptoms

You are unsure on the paid and unpaid invoices you currently have with us


Cause

Lack of knowledge how to obtain the multiple invoices for different type of services and domain names purchased before


Workaround

You may check the invoices by logging in to your client area with us via WHMCS (Billing System). Kindly follow below steps:

STEP 1: Go to http://billing.netonboard.com/clientarea.php

STEP 2: Enter the Email Address and Password

STEP 3: Click Login
    - If you have forgotten your password, click on the link Request a Password Reset

STEP 4: After login, Go to My Invoices

    - This will list down all your invoices


Additional Information

Please note that this system will list down all invoices from 6th May 2010 onwards. If you need older invoices please do not hesitate to contact us as the old invoice is under our previous Ordering System.

If you have forgotten your Email address, please click on Submit Ticket link on your right menu.

View related articles at:

http://www.supportchain.com/index.php?/Knowledgebase/List/Index/18/billing-related

 


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