Knowledgebase: Shared Hosting
How to use PING command
Posted by - NA - on 29 July 2010 12:09 PM
Issue

Having network-related problems and unable to troubleshot.


Symptoms

Experiencing occasional or frequent slow-downs, disconnects, or general connectivity issues


Cause

None


Workaround

You may perform the following the steps in order to get the ping result:

STEP 1: Click Start > Click Run

STEP 2: Key in "cmd" on the text field and then click "OK"

STEP 3: On the command prompt please key in "ping domainname.com" then press enter.

Sample Output that works fine





Additional Information

Once you are able to follow the workaround and get the printscreen as above, please submit ticket to our Support Team by attaching the printscreen.

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).