Knowledgebase: Shared Hosting
How to use PING command
Posted by - NA - on 29 July 2010 12:09 PM
Having network-related problems and unable to troubleshot.
Experiencing occasional or frequent slow-downs, disconnects, or general connectivity issues
You may perform the following the steps in order to get the ping result:
STEP 1: Click Start > Click Run
STEP 2: Key in "cmd" on the text field and then click "OK"
STEP 3: On the command prompt please key in "ping domainname.com" then press enter.
Sample Output that works fine
Once you are able to follow the workaround and get the printscreen as above, please submit ticket to our Support Team by attaching the printscreen.