Knowledgebase: .MY Domain
How to Update .my nameserver
Posted by - NA - on 28 July 2010 06:20 PM

I could not update nameserver for our .my domain name.


Your website or email is not working.


The domain nameserver is not pointed to the correct hosting service.


Kindly perform a whois check at .

1: If the Technical Contact is Netonboard Sdn Bhd, kindly submit a ticket to our Support Department to request for the changes.

Please note that we will only process the request done by the domain registered email.

3. If the Technical Contact is NOT your own name/company name, kindly provide us the Administrative Contact Username and Password for their domain control panel where we will change the Technical Contact for the mentioned domain to our company.

You may submit at ticket to our Support Team regrading this matter.

4. If the Technical Contact is YOUR OWN name/company name, kindly proceed with below steps:

STEP 1: Go to

STEP 2: Click Login (top right corner)

STEP 3: Enter the Domain Technical Contact Username & Password

STEP 4: Enter the Technical Contact Code
    note: - you may get the code by performing whois search at

STEP 5: Click Proceed

STEP 6: Go to Domain Name and choose Modify Domain

STEP 7: Enter the domain name and choose extension

STEP 8: Select the domain name wish to modify

STEP 9: Click Modify

STEP 10: Select the Modify Name Servers and click Modify

STEP 11: Select Add/Remove/Change Name Server and click Modify.

STEP 12: Insert the Mynic Handler or you may either use search and select the existing name server code
at find.png  OR click on the add.jpg button to create your new unique name server code.

STEP 13: Do the same to additional secondary name server.

STEP 14: Once complete, click Modify

Last Updated 2014 Feb 24

Additional Information

Please contact us if yo do not know your nameserver and your hosting is with us.


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