Knowledgebase: SMS
DN Update Schedule for Celcom, Digi, Maxis
Posted by Rachel Chiu on 16 January 2013 10:34 AM

Issue

Wish to know when will the Telcos DN (Celcom, Digi, Maxis) being updated in the system.

 

Symptoms

Unable to see updated Maxis DN in the system.

 

Cause

Unclear on the DN update process

 

Workaround

Only Celcom & Digi have Live DN.

Maxis does not have Live DN. DN for previous month is scheduled to be updated on every 10th of following month. 

 For example, Dec 2012 Maxis DN can be viewed from the system on 11th Jan 2013 onwards.

 

Additional Information 

This information will be available only to Premium SMS subscribers.


If you are still unable to see the updated DN after the mentioned timeframe, kindly issue a ticket to Support Team with your keyword & affected month of DN for us to check further.


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