Knowledgebase: FTP / Web Publishing
How To Access Your WinSCP
Posted by on 23 October 2012 06:29 PM

Issue

Unable to access WinSCP


Symptoms

Receive WinSCP login info but have no idea on how to proceed further.


Cause

Lack of knowledge in accessing to WinSCP


Workaround

STEP 1: Please open your WinSCP application. If you do not have an WinSCP client, you can download the WinSCP freeware client at http://winscp.net/eng/download.php

STEP 2: Click Session in the left panel


STEP 3: Insert your FTP HostName in the Host Name

-Eg : cs.netonboard.com


STEP 4: At the login as: prompt, enter your username


STEP 5: At the password: prompt, enter your password

STEP 6: Look at the Protocol session -> Change the File Protocol to FTP and No Encryption -> Default Port Number = 21



Additional Information

If you are unable to perform the steps above, kindly submit ticket to our Support Team with your WinSCP login details.


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