Knowledgebase: Billing Related
SOP of reset hosting 's password using WHMCS
Posted by David Lim on 20 January 2012 11:10 AM

Issue
Unable to login control panel due to login information invalid.

Symtoms
Unable to login control panel/Login information invalid.

Cause
Forgot control panel password.

Workaround

1) Login at http://billing.netonboard.com/clientarea.php

2) Go to "My Services"

3) Click the logo beside the item name on the right handside. (Something similar to notepad logo)

4) Key in new password at the lower side on "Enter New Password" & "Confirm Password"

5) Click "Update"

6) Click "Login to Control Panel"

Additional Information

View related articles at:

http://www.supportchain.com/index.php?/Knowledgebase/List/Index/18/billing-related


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