Knowledgebase: Internic Domain Name
SLA for FREE and PAID Addon Domain Service
Posted by - NA - on 19 November 2010 04:16 PM
Issue

I wish to know what is the SLA for FREE and PAID Addon Domain Service.


Symptoms

None


Cause

None


Workaround
 

Free Addon Domain service provided by Domain Registrar are with their best effort with no SLA or uptime guarantee.


Net Onboard paid Addon Domain service is covered under our 99% network uptime guarantee similar with other hosting service provided. SLA of 99.9% is on Hardware Uptime, Network Uptime and Power Uptime (Uptime Calculation exclude Scheduled Maintenance/Force Majeure).


Additional Information

None



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