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Cloud Server / VDS (53) Server Co-Location (3) SMS (8) Domain (26) Shared Hosting (138) Web Design / eCommerce Virtual Mall (1) Client Area (11) Billing Related (9) Samples Coding (11)

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Knowledgebase

Cloud Server / VDS(53) Enabling Telnet Client on Windows Vista & Windows 7 How to Flush DNS Cache From Your Computer? How to clear web browser's cache, cookies, and history How to use "Ping Plotter" to trace network status How to use PING command Outsource company email service to a Cloud Email Server How to monitor bandwidth for Cloud Server Cloud Server Order Process Flow How to Generate CSR for SSL Install SmarterMail to Windows Cloud Server	Server Co-Location(3) Data Center Visit Form Server Co-Lo FAQs Co-Lo Server Installation / Removal Procedure	SMS(8) Unable to send SMS with Chinese character using API Bulk SMS API not working Unable to receive SMS (Premium SMS) How to Send Premium SMS via API Bulk SMS and Premium SMS sample codes Recipient is unable to receive SMS (Bulk SMS) Error Codes description to Content Provider (CP) DN Update Schedule for Celcom, Digi, Maxis
Domain(26) DNS Propagation How to Update Internic Nameserver at WHMCS How to Manage My Domain via WHMCS My Domain is under Redemption Period, can I renew it? Transfer Internic Domain to Net Onboard Domain Name Status Codes Limitation on Free Internic Domain Addon Service How to Manage FREE Domain Forwarding/ Email Forwarding/ Managed DNS service (Webnic) Difference between FREE and PAID Domain Forwarding Service SLA for FREE and PAID Addon Domain Service	Shared Hosting(138) Too many connections (number) from this IP in FileZilla Submitting Your Site To Major Search Engine And Directory ASP .Net Project Publishing Home Page does not appear after upload to FTP FTP hangs or freeze How to publish web site using FileZilla How to publish web site using WS_FTP Pro How to publish FrontPage Extension Project How To Access Your WinSCP Enabling Telnet Client on Windows Vista & Windows 7	Web Design / eCommerce Virtual Mall(1) Inquiry on Building a Web Site
Client Area(11) How to See The List of Active Domain & Services? How to Cancel Order or Modify Items in Order? I Forgot To Enter The Promotion Code. How Do I Add The Voucher Code? How to Order Online? How Do I Update My Profile Details in Billing System? How Do I Subscribe/Unsubscribe to Your Newsletter? How to login to Billing System Client Area? How to update Registered Email or Appoint new PIC for my domain/hosting How to Upgrade My Hosting Plan Reviewing emails sent to you in NetOnboard Billing System	Billing Related(9) To retrieve the Unpaid Invoices or Past Invoices How to Cancel Renewal / Unpaid Invoice? How Do I Pay by Credit Card / PayPal? How to Renew My Services? When Will I Receive My Renewal Notification / Invoice? How Can I Get My Receipt? What are the Payment Methods available Do You Send Reminder Before Proceed to Suspend Account? SOP of reset hosting 's password using WHMCS	Samples Coding(11) Google Web Search Coding Bulk SMS and Premium SMS sample codes PHP Register_Globals Settings ASP .NET CDOSYS ASP URL Redirection ASP Formmail PHP phpMailer ASP .NET OLEDB for MySQL PHP Upload ASP CDOSYS

How to Allow Remote Assistance by Net Onboard

Issue Required Remote Assistance to Troubleshoot Email / FTP. Symptoms Failure of configuring Email / FTP even user manual is being referred. However, webmail is working fine. Cause Lack of knowledge to get Email/FTP account to work and require remot...

How to Generate CSR for SSL

ISSUE Unsure how to generate CSR for SSL installation SYMPTOMS Intend to purchase SSL but pending for CSR generation CAUSE Lack of knowledge WORKAROUND https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticlei...

How to initiate Live Chat & Live Support Assistance

Issue Wish to contact Net Onboard using Live Chat for sales enquiries & support assistance other than phone calls text-decoration: underline;"> Symptoms Require immediate attendance for certain urgency issues eg. request for product info text-decorat...

How to solve “Gmail Error: Password not accepted from server”

ISSUE The mailing scripts that being authenticated with Gmail SMTP suddenly not function properly. SYMPTOMS You will get below error message: SMTP -> ERROR: PASSWORD NOT ACCEPTED FROM SERVER: 535-5.7.1 PLEASE LOG IN WITH YOUR WEB BROWSER AND THEN...

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