Knowledgebase: Helm CP (Windows hosting)
How to Reset Emaill Password in Helm Control Panel
Posted by - NA - on 16 November 2010 12:08 PM
Unable to login to your email account with your login details
The login details might be invalid
The problem could be due to the login information entered was incorrect.
STEP 1: Kindly login to your Helm control panel. Ex: http://cp.yourdomainname.com
STEP 2: Click on Domains
STEP 3: Click on your domain
STEP 4: Click on Email Accounts (POP3)
STEP 5: Select the email account that you would like to reset the password
STEP 6: At the Password column, insert the new password
STEP 7: Re enter the password at the Confirm Password column
STEP 8: Click Save
If you are unable to perform the steps, kindly submit ticket to our Support Team with your hosting login details.