You do not have the permissions required to view this article, or the article does not exist.
RSS Feed
Knowledgebase


Issue Required Remote Assistance to Troubleshoot Email / FTP. Symptoms Failure of configuring Email / FTP even user manual is being referred. However, webmail is working fine. Cause Lack of knowledge to get Email/FTP account to work and require remot...
Step01. Login to http://cloudsms.XXXXXXXX.com/ Step02. Home>>From navigation bar expend "Credits" >> Click "Top Up Credit" Step03. Click on "+Add New" button(right side). Receiver Select Receiver Reference No Example: Invoice Nu...
Step01: Login to http://cloudsms.XXXXXXX.com/ Step02. Home>> Under Navigation Bar Expend "Users" >> Click on "User Management" Step03. Click "+ADD NEW" button(right-side blue color) Step04. Fill up the information. a. Email Address: b...
Issue If the data is no listed on the drop down menu. Workaround Step01: Home >> Expend "CloudSMS" >>"Custom Contact Fields" Step02: Enter your data on Date/Text field Step03: Tick "check box" to activate you "Custom Filed" Step04: Saved and...
ISSUE Unsure how to generate CSR for SSL installation SYMPTOMS Intend to purchase SSL but pending for CSR generation CAUSE Lack of knowledge WORKAROUND https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticlei...
01. CREATE NEW GROUP TO "GROUP" FOR YOUR CONTACT LIST. Step01: Home >> Expend "CloudSMS" >> Groups Step02: Click Step03: Enter your Step04: Click and changes. 02. IMPORT CONTACTS - IMPORT VIA (CSV FILE OR TEXT FILE OR FROM COPY base64,iV...
Issue Wish to contact Net Onboard using Live Chat for sales enquiries & support assistance other than phone calls text-decoration: underline;"> Symptoms Require immediate attendance for certain urgency issues eg. request for product info text-decorat...
SAMPLE a. In your message, enter {FIRST_NAME} . Our system will replace {first_name} with the customer's name (1st 10 characters) b. For example, in your contact group you have the following contacts 60123456789,Tan1,2013-08-31,GOLD Level 60123456...
Step01: Login to CloudSMS web interface via http://cloudsms.XXXXXXX.com/ Step02. Click on "Send SMS" button() or Home>>Expend "CloudSMS" from Navigation Bar>>"Send SMS by Contacts" Step03: Enter your "SMS Campaign Name". Step04: Select Send D...
ISSUE The mailing scripts that being authenticated with Gmail SMTP suddenly not function properly. SYMPTOMS You will get below error message: SMTP -> ERROR: PASSWORD NOT ACCEPTED FROM SERVER: 535-5.7.1 PLEASE LOG IN WITH YOUR WEB BROWSER AND THEN...
Step01: Home >> Expend "CloudSMS" >> "Send SMS by Files" Step02: Choose import format (CSV File or Text File or From Copy base64,iVBORw0KGgoAAAANSUhEUgAAA30AAAEECAIAAAATWsrOAAAgAElEQVR4nOy9Z1xT2br4n/O/9565d06553dPmbkz58wpU87M3ClnGjPMjDj2NnYFbIiiAUGw...
Help Desk Software by Kayako Fusion