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Issue Required Remote Assistance to Troubleshoot Email / FTP. Symptoms Failure of configuring Email / FTP even user manual is being referred. However, webmail is working fine. Cause Lack of knowledge to get Email/FTP account to work and require remot...
Issue Wish to contact Net Onboard using Live Chat for sales enquiries & support assistance other than phone calls text-decoration: underline;"> Symptoms Require immediate attendance for certain urgency issues eg. request for product info text-decorat...
ISSUE The mailing scripts that being authenticated with Gmail SMTP suddenly not function properly. SYMPTOMS You will get below error message: SMTP -> ERROR: PASSWORD NOT ACCEPTED FROM SERVER: 535-5.7.1 PLEASE LOG IN WITH YOUR WEB BROWSER AND THEN...
ISSUE Unsure how to generate CSR for SSL installation SYMPTOMS Intend to purchase SSL but pending for CSR generation CAUSE Lack of knowledge WORKAROUND https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticlei...
01. CREATE NEW GROUP TO "GROUP" FOR YOUR CONTACT LIST. Step01: Home >> Expend "CloudSMS" >> Groups Step02: Click Step03: Enter your Step04: Click and changes. 02. IMPORT CONTACTS - IMPORT VIA (CSV FILE OR TEXT FILE OR FROM COPY base64,iV...
Step 01: Login to CloudSMS web interface via http://cloudsms.URL.com/ [http://cloudsms.XXXXXXX.com/] Step 02: Click on "Send SMS" button(Green Color) or Home>>Expend "CloudSMS" from Navigation Bar>>"Send SMS" Step 03: Please select (LongCode or Shortc...
Step01: Login to http://cloudsms.XXXXXXX.com/ Step02. Home>> Under Navigation Bar Expend "Users" >> Click on "User Management" Step03. Click "+ADD NEW" button(right-side blue color) Step04. Fill up the information. a. Email Address: b...
Step01. Login to http://cloudsms.XXXXXXXX.com/ Step02. Home>>From navigation bar expend "Credits" >> Click "Top Up Credit" Step03. Click on "+Add New" button(right side). Receiver Select Receiver Reference No Example: Invoice Nu...
Step01: Home >> Expend "CloudSMS" >> "Send SMS by Files" Step02: Choose import format (CSV File or Text File or From Copy base64,iVBORw0KGgoAAAANSUhEUgAAA30AAAEECAIAAAATWsrOAAAgAElEQVR4nOy9Z1xT2br4n/O/9565d06553dPmbkz58wpU87M3ClnGjPMjDj2NnYFbIiiAUGw...
Issue If the data is no listed on the drop down menu. Workaround Step01: Home >> Expend "CloudSMS" >>"Custom Contact Fields" Step02: Enter your data on Date/Text field Step03: Tick "check box" to activate you "Custom Filed" Step04: Saved and...
SAMPLE a. In your message, enter {FIRST_NAME} . Our system will replace {first_name} with the customer's name (1st 10 characters) b. For example, in your contact group you have the following contacts 60123456789,Tan1,2013-08-31,GOLD Level 60123456...
ISSUE You need to synchronize the Global Address List (GAL) into Microsoft Outlook Symptoms None Cause None Workaround 1. Login to your webmail 2. Go to contact 3. Change "My Contact" to Global Address List 4. Click the Actions menu and then...