Unable to create DSN connection in Helm for Windows Hosting
Posted by YF Lee on 02 February 2009 02:15 PM
Issue

Unable to create DSN connection in your HELM Windows hosting control panel


Symptoms

Receives an error as "There are no databases of this type available"


Cause

Could be due to wrong ODBC DSN type been choose or there isn't any database at your end.


Workaround

STEP 1: Login to your Helm control panel. Example: cp.domainame.com

STEP 2: Click on Domains and select your domain name

STEP 3: Click on ODBC DSNs

STEP 4: Click on Add New button

STEP 5: Select Database Type that you are using and click next

STEP 6: Enter the Data Source Name

STEP 7: Select the database that you wish to create the DSN and click save


Additional Information

If the problem still persist, kindly issue a ticket to Support Team by providing below information:

1.
Data Source Name
2. Database Name

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